Reviews
Denise Dorn
"I had to write this to commend Ashley, my salesperson. She was great to work with and set my delivery up very quickly. I also have to really commend the delivery staff, Ira and Sydney. They went above and beyond any other deliveries I have ever had. I live in a mid-rise condo and they were extremely respectful of the common area. They were more than extremely respectful of my home. They made sure the refrigerator was delivered carefully and they went over every inch of it. They cleaned up perfectly and above all, as they were doing their job, they were personable. I could go on and on, but, needless to say, I was totally impressed with their professionalism and knowledge of the appliance. They explained everything I needed to know. I have purchased appliances from D&K in the past and they are the only place I go to for major appliances. I highly recommend them."
Heather DiGiacomo
"I have purchased several appliances from D&K, for both my home and my business. The customer service is top notch! The entire team is responsive and friendly, and it's so great to support a local business. We will only be buying appliances from D&K from now on."
Jim Reddington
"I wish to take the time to thank you for your excellent follow-up on my situation with the refrigerator.!!!
This is the reason why I have been doing business with DK for over 40 years, and why DK separates themselves from the other appliance stores in sales and services. !!!"
Frank Esposito
"In Every way, superior to the big box stores. A remarkable customer experience. Helpful, happy, industry experts excited about their products and services. It shows as soon as you walk in the door. They listen, educate and deliver an overall five-star experience far beyond all competitors. We know. We shopped. They did our entire kitchen appliances on a remodel. It is perfect. My highest recommendation."
Joanne Bowman
"Great experience from sales to delivery and installation. We will definitely return to this store for future appliance needs"
Adam Roseland
"Have bought multiple appliances from D & K over the years, and the quality is excellent. For the few times that the appliances have issues... like a random part failure on a 4-year-old washing machine, they are responsive, fast and CLEAN! Most companies stop caring after the sale, but they clearly support their customers and are partners in your purchase... even years after you made it. Highly recommend this company! "
Tom C
"After a bad experience with a local competitor.... D&K knocked it out of the park. Our sales rep Mackenzie was fantastic and the whole process quick and easy for an oven that was needed fast. You can tell easily they are a family owned business that care about their customers."
Clemente M
"Really like this place. Not big box store customer service. Sophia, our contact person has been great on two different occasions and they go above and beyond service compared to other appliance stores. Customer service has become a lost art but you can still get it at local businesses like D&K."
Ryan M
"It was time to replace my refrigerator and reached out to D & K. I let Mackenzie know the brand and measurements I wanted, I received a quote quickly, better than box stores, and scheduled delivery. Delivery was on time. The gentlemen were courteous, knowledgeable and efficient setting up everything including waterline…..EXCELLENT SERVICE!! Absolutely doing business here again. "
Artem P
"I had a great experience here. The staff was very knowledgeable polite and helpful. Will definitely be coming back here."
Meghan M
"Jimmy from DK helped us with everything that came along with purchasing our new dryer, installing it and removing our old dryer. The prices were fair and the delivery was prompt and well done. We will definitely be going back for our washer when we need one. "
Kris
"Your guys were just here installing my new GE washer and dryer. I wanted to let you know how nice and professional they were. It was a very tight install area and they handled it like pros. This is why I will always buy my appliances through D & K and NOT one of the big box stores. Great job from ordering to delivery to install."
11/11/2022
Gerry L
Why order from big box stores when you can buy local from a wonderful family-owned business that supports our community? I chose D&K based off their good reputation (word of mouth) working locally in the area. When my landlord needed to order a new fridge for our unit, we recommended ordering from D&K Appliances in Newtown Square. The new fridge that we ordered matched our other appliances, delivery was quick, and service was exceptional from beginning to the end. Then a few years later, we noticed a leak inside the fridge and called D&K Appliances for service. We spoke to Brendon who set us up for an appointment. A service technician named Rob, arrives in 3 weeks to clear the clogged drain inside the fridge. Brendon & Rob were both friendly and courteous. Rob was an honest repair-service technician & cleaned up after the visit. Our experience shows what a wonderful place D&K appliances is! A business that sets high expectations by personalizing your experience. They called me before my appointment to give me a friendly reminder. Thank you and we will be back for more appliances in the future.
09/16/2022
Kim O'Neill
We had a great experience with D&K. We worked with Jimmy who was wonderful and he helped us with 4 new appliances. Initially we thought most would be out of stock, but we were able to get them all within a matter of weeks. Overall a great experience, would happily work with D&K again!
08/22/2022
Dan Defalco
Bob was really helpful in getting us a new microwave. Also Thomas did a great job installing it. Delivery was right on time.
06/09/2022
Paul Cavanagh
As a longtime customer of D & K , I wanted to share how pleased I was with their service. Even with the "supply chain issues" that are always in the news D & K provided great service installing our new refrigerator and removing and disposing of the old one. From Bob in sales to the delivery team and install team all were professional and truly experts at their job.
05/10/2022
Shawn Conti
We wish I found this place sooner! None of the big companies could come through for us on an appliance, so we tried D&K. We have now purchased three appliances from them and plan on buying two more. Not only is the selection great, but their service is second to none. We had a problem with our GE appliance to which GE was giving us the runaround. We called D&K and they handled everything still using our warranty (we couldn't even get GE to do that). They are polite, professional, and always have answers when needed. If you are looking for an appliance, do not go anywhere else.
05/01/2022
Mark Mitchell
We purchased a dishwasher from D&K. They had the model we wanted at a great price. We were concerned about the installation because our house is 87 years old. The D&K installation team of Kevin and Chris were knowledgable, professional and friendly. They used their experience to solve challenges with our uneven floor and our old electrical connection. They made sure the dishwasher was level and working properly. Before they left, they gave us very helpful instructions on how to use and maintain the unit. We appreciate their outstanding customer service.
09/30/2022
Barry Missett
Just delivered our new GE oven. Great sale price, convenient delivery, professional sales and service teams. Love the D&K family.
12/14/2018
Liz Chiliberti
Happy with the service - very friendly and knowledgeable - but get some booties on those boots!
11/6/2018
Steve Maningas
quality service and customer service
10/25/2018
Margaret Stoner
Great service, always professional with competitive prices. Smart techs who install your appliance correctly.
8/27/2018
John Romani
Knowledgeable sales staff, quick and professional delivery, competitive pricing.
8/16/2018
Brian McCollum
Bought a few appliances here, and received the best service possible. What a great, customer focused, local business.
3/1/2018
Bettyanne V.
What a great experience we had while buying a new washer . Adam was very nice and helpful I would recommend D&K to all of my friends.
2/27/2018
Christopher Pugliese
Excellent service in every way - communication, planning, installation, pricing. Great experience.