After a bad experience with a local competitor.... D&K knocked it out of the park. Our sales rep Mackenzie was fantastic and the whole process quick and easy for an oven that was needed fast. You can tell easily they are a family owned business that care about their customers.
Really like this place. Not big box store customer service. Sophia, our contact person has been great on two different occasions and they go above and beyond service compared to other appliance stores. Customer service has become a lost art but you can still get it at local businesses like D&K.
It was time to replace my refrigerator and reached out to D & K. I let Mackenzie know the brand and measurements I wanted, I received a quote quickly, better than box stores, and scheduled delivery. Delivery was on time. The gentlemen were courteous, knowledgeable and efficient setting up everything including waterline…..EXCELLENT SERVICE!! Absolutely doing business here again.
I had a great experience here. The staff was very knowledgeable polite and helpful. Will definitely be coming back here.
Jimmy from DK helped us with everything that came along with purchasing our new dryer, installing it and removing our old dryer. The prices were fair and the delivery was prompt and well done. We will definitely be going back for our washer when we need one.
Why order from big box stores when you can buy local from a wonderful family-owned business that supports our community? I chose D&K based off their good reputation (word of mouth) working locally in the area. When my landlord needed to order a new fridge for our unit, we recommended ordering from D&K Appliances in Newtown Square. The new fridge that we ordered matched our other appliances, delivery was quick, and service was exceptional from beginning to the end. Then a few years later, we noticed a leak inside the fridge and called D&K Appliances for service. We spoke to Brendon who set us up for an appointment. A service technician named Rob, arrives in 3 weeks to clear the clogged drain inside the fridge. Brendon & Rob were both friendly and courteous. Rob was an honest repair-service technician & cleaned up after the visit. Our experience shows what a wonderful place D&K appliances is! A business that sets high expectations by personalizing your experience. They called me before my appointment to give me a friendly reminder. Thank you and we will be back for more appliances in the future.
We had a great experience with D&K. We worked with Jimmy who was wonderful and he helped us with 4 new appliances. Initially we thought most would be out of stock, but we were able to get them all within a matter of weeks. Overall a great experience, would happily work with D&K again!
Bob was really helpful in getting us a new microwave. Also Thomas did a great job installing it. Delivery was right on time.
As a longtime customer of D & K , I wanted to share how pleased I was with their service. Even with the "supply chain issues" that are always in the news D & K provided great service installing our new refrigerator and removing and disposing of the old one. From Bob in sales to the delivery team and install team all were professional and truly experts at their job.
We wish I found this place sooner! None of the big companies could come through for us on an appliance, so we tried D&K. We have now purchased three appliances from them and plan on buying two more. Not only is the selection great, but their service is second to none. We had a problem with our GE appliance to which GE was giving us the runaround. We called D&K and they handled everything still using our warranty (we couldn't even get GE to do that). They are polite, professional, and always have answers when needed. If you are looking for an appliance, do not go anywhere else.
They provide wonderful service and good prices.
Dan took great care of us. The installer did an awesome job and was very nice to work with.
Top notch! Steve (installer) is especially professional, efficient, and friendly. We have bought 5 appliances for our new home and every time it has been seamless!
Prices are competitive with the big box stores, and they provide great advice and service. They delivered and installed our product very promptly.
If you need any appliances, forget Home Depot or Lowe's, this is where you need to go. Great prices and fantastic staff. Thank you guys.
I’m a landlord in Ardmore, Pa. D & K appliances are wonderful. Honest salesmen, great prices, and service you can’t beat with anyone else. I’ll never use anyone else for my rental needs. Thank You to a wonderful partner.............it’s really that great.
We had a wonderful experience with D & K. John was extremely knowledge, helpful and on the ball with the selection and ordering process! Steve who installed our Wolff stove was exceptional. He was SO thorough, kind and professional going out of his way to make everything perfect. I would go back to D & K again and again.
Nice people to do business with
Dan, I wanted to again thank you for the appliances and especially for the care with delivery and installation. As mentioned, the first time I came into the store; I was ready to put a down payment for the appliances with Gerhard appliances until my wife read the reviews about their services. The two young men (Calvin and Sidney) that delivered the appliances were terrific- very careful and very pleasant. Steve, the D&K installer was also terrific and especially knowledgeable. He was about also helpful explaining the appliance features. Too many people use third-party, unrelated companies to deliver, install and service their appliances. That you hire your own people to provide these services makes a huge difference and I just wanted to let you know how much we appreciated working with Bob who helped us in selecting the appliances, all the way through installation. When we need appliances in the future, we won’t go anywhere else but D&K. My wife and I wish you many more years of success, Lloyd and Sandra Russow Rradnor, PA
I had an issue with a purchase and the details of what was included on the order. Bob, the President, contacted me and the issue was amicably resolved to my complete satisfaction.
D&K repaired our GE Dishwasher. They were extremely professional and clearly stated what was needed for repair. The repair ended up costing less than...
In the past, when shopping for appliances, I have endlessly shopped for the, "Best Deal". I, generally went to Delaware. I would shop at Lowe's or Home...
Excellent service from initial contact to delivery and install. Extremely pleased with our purchases. The delivery men were wonderful and efficent. I would recommend the company over and over again
We ordered a new dishwasher from here last Thursday and they were able to come and install it today (Monday). Bob helped me over the phone and he was very......